Symptom:The following error may be displayed:
-
Error: You must either specify Sell-to Customer No. or Sell-to Customer Template Code.data->Sales Line - Document No. - Sales Header[1]
Cause
This error may be displayed if Cloud Connect processes to a different instance. This may happen if the process design has multiple integrations (with connections to other instances), multiple process contexts with the same entity, and related process maps and process structure.
Solution
As per the installation, please ensure that the connectionId is populated on the Settings page in the host-system. This ensures that Cloud Connect can only connect to this instance of the host. Refer to the following installation procedures based on your integration to update the connectionId: