Knowledge Base - Cloud Connect

Runtime category does not save options

Symptom: When configuring and reconfiguring with a process structure with a linked Runtime Category, nothing is added, deleted, or updated when reconfiguring.

Cause

The options have the same ID in a runtime Category (and thus not a unique index).

Solution

Follow these steps to resolve the issue:

  • Check whether the Category linked in the Process Designer is a Runtime Category.

  • Set all Runtime Categories to Usage L.

Explanation: The attribute Usage needs to be set to L at a Category level. This will ensure a unique ID required to create the process document.