Knowledge Base - Cloud Connect

Process Designer: Automatically Logs in with Saved Account

Symptom: Process Designer automatically logs in with saved credentials when pressing the Microsoft button on the login page even if you'd like to select a different Microsoft identity.

Cause

This happens due to the cache.

Solution

Design Center

  1. Open Process Designer.

  2. On the keyboard, press CTRL + F12.

  3. Select the Clear Cookies button.