Knowledge Base - Cloud Connect

Unable to save multiple Options

Symptom: When saving from the Configurator to a host with a Category that has "Multiple" or "Multiple Same" active, only one Option is saved in the host.

Cause

The Options do not have a unique index.

Solution

Follow these steps to resolve the issue:

  • Check whether the Category linked in the Process Designer has Multiple or Multiple Same set to Yes.

  • If there's a one-to-many relation to the parent, ensure the Usage is set to L in Design Center at a Category level.

  • Explanation: Otherwise, the Options do not have a unique index and only one of the Options will be saved.

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