Knowledge Base - Cloud Connect

Copy Functionality for Sales Order and Supported Entities

This topic explains how to easily copy configurations from one record to another, which helps save time when creating sales orders. While this guide focuses on Sales Orders, the copy functionality also applies to other entities such as Quotes, Invoices, and Purchase Orders. You can also copy configuration and process state from the source record to the destination record of the corresponding entity. See Copy Configuration Endpoint for more information.

Supported Forms and Entities

The following entities are available for configuration in Cloud Connect CPQ:

Integration

Configure

Outbound

Microsoft Dynamics 365 CE

  • Opportunity

  • Quote

  • Sales order

  • Invoice

  • Customer asset

  • Project

Any table or entity

Microsoft Dynamics 365 F&O

  • Sales order

  • Sales quotation

  • Project

  • Project quotation

Any table or entity

Microsoft Dynamics 365 BC

  • Project

  • Sales quote

  • Sales order

Any table or entity

Salesforce

  • Quote

  • Sales order

  • Opportunity

Any table or entity

The Copy functionality allows you to efficiently transfer configurations and process states from one record to another, saving time when creating Sales orders. Use the following steps to copy an existing sales order record.

  1. On the Microsoft Dynamics 365 CE home page, at the top, search for Sales.

    CE-Sales Play.png
  2. From the search results, select Sales Hub .

  3. Select Play.

  4. On the Sales Hub page, in the left pane, select Orders.

    CE-Search Sales1.png
  5. Search or select an order from the order list.

  6. Select the ellipses next to the Delete button.

    CE-Search Sales 2.png
  7. Select Copy.

  8. Select Select Record.

    CE-Search Sales4.png
  9. Select a record from the available options.

    CE-Search Sales5.png
  10. Select Add.

    CE-Search Sales6.png
  11. Select Copy.

    The sales order is copied, and Configurator opens in a new browser tab.